Frequently Asked Questions

Everything you need to know about shopping with Le Point Studio, from shipping to home styling.

What is the standard delivery time for home decor items?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though larger furniture pieces may require additional time for specialized handling.

Do you offer international shipping?

Currently, Le Point Studio ships to the continental United States and Canada. We are working on expanding our logistics to reach more international destinations soon.

What is your return policy for damaged or unsatisfactory items?

We offer a 30-day return policy for most items in their original packaging. If an item arrives damaged, please contact our support team within 48 hours of delivery with photos to initiate a free replacement or refund.

Are your materials sustainably sourced?

At Le Point Studio, we prioritize craftsmanship and sustainability. Many of our collections feature FSC-certified wood, organic textiles, and recycled glass to ensure a minimal environmental footprint.

Can I track my order once it has been shipped?

Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.